This is a fantastic opportunity to work with a vibrant and energetic team in the engine room of our operation.
Due to rapid growth we are now looking to acquire the services of experienced account managers preferably with a background working with traders, couriers and high net worth customers.
In this role you will be in the engine room of our operation and the main point of contact for existing clients and external third parties.
This is a fast paced role where you will be expected to deliver the highest level of service to our clients ensuring all internal procedures are running efficiently and effectively.
You will strive to exceed departmental KPI’s and be trusted to work using your own initiative whilst also liaising with other departments within the organisation.
Duties will include but not be limited to;
Liaising with traders on a daily basis to ensure they are getting highest level of service
Maintaining the internal CRM to ensure the department remains organised
Liaising with external third parties such as couriers
Liaising with other departments to ensure processes and procedures are conducted properly
Handling inbound calls from our clients
Building relationships with our clients in order to attract referral business
Maintain high levels of industry knowledge
Chrono Connect champions individualism and strives to allow its team members to flourish in a fast paced, energetic and vibrant working environment.
For this role specifically we are looking for individuals with a proven track record in account management and or customer service, ideally within a high end luxury goods environment with the following minimum qualifications:
3 GCSE’s including Maths and English grades A-C
Essential Attributes:
Excellent interpersonal and communication skills
Excellent telephone manner
High level of attention to detail
Excellent organisational and time management skills
Ability to work independently and as part of a team
Self motivated, driven to achieve targets and a strong work ethic
Desired but not essential:
Knowledge of high end luxury watch brands like Rolex, Patek Philippe & Hublot
Experience of working within a jewellers or similar luxury goods environment
For this role Chrono Connect Ltd is offering £18,000 per annum plus company based bonuses.
You will be required to work 37.5 hours per week between the hours of 9am - 5pm Monday – Friday.
Alongside your salary you can expect benefits such as:
On-site Parking
Access to On-site Gym
Regular social events
Excellent working conditions
All the tea and coffee you can drink!
28 Days holidays inclusive of public holidays
If you think your the right person for this role please send your CV to careers@chronoconnect.co.uk make sure you tell us about yourself and why you feel you would be the next best addition to our fabulous team!